Shipping policy

At Eleven & Co., we pack every order with care and love. 💌

⏱ Processing Time

Orders are processed within 2 to 5 business days. You’ll receive a tracking number once your order ships.

📦 Shipping to Puerto Rico & USA

• We currently ship to Puerto Rico and the United States.
• Orders are shipped via USPS or UPS, depending on weight and destination.

❗ Lost or Damaged Packages

Once your package is with the courier, we are not responsible for delays or losses. However, if your package arrives damaged or incomplete, email us at [your-email] within 3 days with:

• Order number
• Photos of the package and items
• Brief description of the issue

We’ll do our best to assist you.
Thank you for supporting our dream. Every package is sent with love from Eleven & Co. ✨